📘 Help Center

Wallet Password and Device Access Help

Understand device passwords versus recovery phrases, and review safe options when a password is forgotten.

01 / THE PROCESS

A practical sequence to follow

Understand device passwords versus recovery phrases, and review safe options when a password is forgotten.

Identify which password is missing

Check the environment and relevant network first, then examine the information shown. Stop if anyone asks you to reveal recovery credentials.

Check that recovery materials are complete

Check the environment and relevant network first, then examine the information shown. Stop if anyone asks you to reveal recovery credentials.

Use a trusted recovery workflow

Check the environment and relevant network first, then examine the information shown. Stop if anyone asks you to reveal recovery credentials.

Set a new local access safeguard

Check the environment and relevant network first, then examine the information shown. Stop if anyone asks you to reveal recovery credentials.

02 / LIMITS & RISKS

Know where extra care is needed.

Many blockchain operations cannot be reversed. Interface previews, prompts, and guides cannot replace your own review of addresses, networks, and permissions.

⚠ Security note

Treat any website asking for your recovery phrase to verify an account, claim rewards, or reset a password as suspicious.

GET STARTED WITH CARE

Build a better wallet routine

Review the download source, prepare a private backup plan, and take time to verify every transaction.

⬇ Download NowReview the source before installation.

Wallet Password and Device Access Help

A practical sequence to follow

Identify which password is missing

Check that recovery materials are complete

Use a trusted recovery workflow

Set a new local access safeguard

Know where extra care is needed.

Related guides

Build a better wallet routine